Shipping Policy
1. Shipping Policy Overview
This Shipping Policy applies to orders placed through fuvanto.com. We are a U.S.-based sports apparel website offering jerseys, caps, shorts, polos, and other sport-inspired clothing. We provide delivery services to the United States, Europe, Australia, and other international regions, subject to carrier availability and checkout confirmation.
2. Shipping Coverage
We currently provide worldwide shipping. Our main delivery regions are the United States, Europe, Australia, and Rest of World. Some destinations may be unavailable due to logistics limits, customs rules, local delivery restrictions, or carrier service changes. Final shipping availability will be confirmed at checkout.
3. Order Processing Time
Orders are usually processed within 1–4 business days after payment is successfully confirmed. Business days do not include weekends or public holidays. Processing time is separate from shipping transit time. During peak seasons, promotional periods, or high order volume, processing may take slightly longer.
4. Shipping Carriers
We work with reliable logistics providers and carrier networks. Depending on the destination, order size, route, and service availability, carriers may include USPS, UPS, FedEx, DHL, DHL eCommerce, local postal services, regional last-mile delivery providers, and other approved shipping partners.
5. Shipping Fees and Free Shipping
Shipping fees are calculated by delivery region and will be shown at checkout before payment. United States standard shipping is USD $5.99, and free shipping is available for U.S. orders of USD $89 or more. Europe standard shipping is USD $12.99. Australia standard shipping is USD $14.99. Rest of World standard shipping is USD $16.99. Free shipping currently applies to eligible U.S. orders only unless otherwise stated at checkout.
6. Estimated Delivery Time
Estimated delivery time after dispatch is 7–12 business days for the United States, 8–15 business days for Europe, 9–18 business days for Australia, and 10–20 business days for Rest of World. Delivery times are estimates only and may be affected by customs clearance, carrier delays, weather, public holidays, local delivery conditions, or incorrect shipping information.
7. Tracking Information
After your order has been shipped, we will send shipping information and a tracking number by email when available. Tracking updates may take 48–72 hours to appear after dispatch because the package may need time to be scanned by the carrier or transferred between logistics facilities. If your tracking information does not update for several days, please contact us at service@fuvanto.com.
8. Delivery and Signature
Some packages may require a signature upon delivery depending on the destination, carrier policy, order value, or local delivery rules. Customers are responsible for providing a complete and accurate shipping address at checkout. If a package is delayed, returned, lost, or delivered incorrectly due to an incorrect or incomplete address, additional shipping fees may apply.
9. Package Damage, Missing Items, or Incorrect Items
Please inspect your package as soon as it is delivered. If your package is damaged, missing items, or contains an incorrect item, please contact us within 48 hours after delivery at service@fuvanto.com. Include your order number, clear photos of the item, photos of the packaging, a photo of the shipping label, and a short description of the issue. After review, we may provide a replacement, refund, or another suitable solution.
10. Customs Duties, Import Taxes, and Company Contact
For orders delivered within the United States, customs duties or import taxes generally do not apply. For orders shipped outside the United States, the recipient may be responsible for customs duties, VAT, GST, import taxes, brokerage fees, or other charges required by the destination country or region. These fees are not controlled by us and may not be included in the product price or shipping fee unless clearly stated at checkout.
If you have questions about shipping, delivery, tracking, or customs, please contact us through service@fuvanto.com or +1 (417) 362-8742. Company address: 1090 S Neosho Blvd Ste 1156, Neosho, MO 64850, US.